Privacy Policy

Website owner information

Ownership: NIXARIAN INSTITUTE S.L.P.

VAT NUMBER: B40599136

Address: CALLE MARQUES DE DOS AGUAS, 2 – 46002 VALENCIA (VALÈNCIA)

Mail company : INFO@DRAGUTIERREZ.COM

DPO mail: dpd@vitaprogram.com

Website: https://dragutierrez.com/

hereinafter the Responsible Party.

Data Protection Officer

The owner is responsible for the personal data that are collected by browsing and use of this website in accordance with the requirements established by Regulation (EU) 2016/679 on the protection of data of natural persons, as well as in accordance with Law 34/2002 of July 11, 2002 on Services of the Information Society and Electronic Commerce (LSSI-CE).

By using this website we understand that you have read and understood the information provided in relation to the processing of your personal data.

Data Protection Policy

The controller applies the principle of active responsibility in the processing of personal data, maintaining a constant updating and promotion of the continuous improvement of the data protection system in accordance with the applicable legal requirements, ensuring in any case:

• respect for freedoms and rights
• of natural persons,
• that the data are processed in a lawful, fair and transparent manner,
• that the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they are collected,
• that the purposes for which they are collected are explicit and legitimate and that they are not processed in a way that is incompatible with those purposes.
• That the company, advised by a data protection consulting service, complies with the necessary security measures for the processing of your data.

The purpose of this document is to inform the user about what we do with their personal data, how it is collected, what it is used for, the rights you have, as well as all the necessary legal information established by current regulations.

Data collected through the website, purpose and lawfulness

The following personal data of the user is collected through the web:

• Contact information.
• IP Address

Purpose for which such data is processed.

• send you information about our products / services
• to answer queries.
• to process orders, as well as to prepare the corresponding invoices, inform about the status of the orders, attend to complaints and any other management derived from the provision of the service through this website.

These purposes are based on legal principles for the processing of data collected under current legislation: for the performance of a contract or the provision of a service to users, for the fulfillment of legal obligations, for legitimate interest and with the consent of users.

Eligibility for treatment.

The personal data processed are necessary for the correct execution of the services requested through this website in which the user is an interested party (requests for information, etc.).

Personal data whose processing requires the consent of users will only be processed when the user has expressly given his consent, after having been informed of the specific purpose of such processing (e.g. for sending commercial advertising). The express consent will be collected through your IP when you check the checkbox.

Personal data of minors

This website is not intended for underage users. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete such information as soon as possible.

Web forms

Personal data are collected through the relevant web form. Each form informs the purpose of the processing, for example, form to place orders, form for sending commercial advertising or subscription to Newsletter, form for making inquiries, etc..

Inquiry form

The personal data necessary to respond in a personalized way to the query made to the e-mail address provided by the user will be collected.

Consent to the sending of advertising or subscription to Newsletter.

When the user has given his/her consent to subscribe to our Newsletter or to receive commercial information and no longer wishes to receive advertising, he/she may revoke such consent at any time by sending an e-mail to the owner of the website.

In any case, before sending a form we require the user to read the legal and personal data protection terms and accept them.

In case of non-acceptance, the form will not be processed, no personal data will be sent and it will have no effect.

In addition, we may also collect the following information:

• Location and traffic data (including IP address and browser) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
• Product pages visited and content viewed while your session is active.
• Your comments and product reviews if you choose to leave it.
• Shipping address if you request shipping costs before making the purchase while your session is active.
• Essential cookies to keep track of the contents of your cart while your session is active.
• Your account email and password to allow you to access your account, if you have one.
• If you create an account we store your name, address and phone number for future orders.

Data recipients

The personal data obtained through the web forms are recorded and stored on electronic media controlled and supervised by the Data Controller.

Your personal data will not be communicated to third parties, with the exception that such communication of data is covered by a legal obligation or when for the proper provision of the service it is necessary to communicate your data to third parties (for example, for the management of delivery of products it is necessary to communicate the delivery data to the transport company, for payment by card or Bizum it is necessary to communicate your data to the payment gateway or corresponding banking application, for the correct administrative management it is necessary to pass them to the tax consultancy, etc.).

For cases in which the communication of your personal data to third parties is not covered by the legal bases established in the previous section (provision of the service or by legal obligation) the communication of data to other recipients will only be made if the user has given his express consent.

For those cases in which we require the hiring of processors for the processing of your personal data, they will only process your data in accordance with our privacy policy, we inform you that we maintain strict criteria for the selection of processors and the contractual commitment with each of them to comply and enforce the obligations established in the field of data protection.

You can obtain more information about the processing of personal data of our organization by sending an e-mail to dpd@vitaprogram.com indicating the name of the company and the reason for the request.

International transfers

For the provision of certain orders it may be necessary to communicate certain personal data (only the minimum necessary) to an entity located outside the European Union (for example, the hosting provider, the management of orders originating in third countries, etc.).

In these cases, we will inform you appropriately and seek your explicit consent before processing.

We ensure that the transfer of personal data is carried out in accordance with applicable privacy laws and, in particular, that the necessary contractual, technical and organizational measures, such as the standard contractual clauses approved by the European Commission, are implemented.

Technical and organizational data protection measures

The electronic supports that carry out the processing of personal data have the necessary technical and organizational measures to guarantee the confidentiality, conservation and availability of the personal data obtained through the web.

The personal data collected from the web are processed using HTML protocol with valid SSL certificate guaranteeing the security of the data.

All personnel involved in the processing of your personal data, including IT maintenance personnel, are trained, qualified and committed to our data protection policy, in particular our privacy policy to which they are formally bound by a written commitment.

Data retention

The personal data obtained through the website will be kept for the time necessary to fulfill the request/query made.

When there is a contractual and/or commercial relationship with the client, we will keep the data as long as he/she does not exercise his/her right of deletion, cancellation and/or limitation of the processing of his/her data. In any case, we will keep the blocked data for the time established by current legislation while it may be necessary for the exercise or defense of claims or may arise some kind of judicial, legal or contractual liability of its treatment, which must be addressed and for which its recovery is necessary.

If you have expressly agreed to receive commercial information from us, we will retain your contact information until you notify us of your decision to cancel such commercial mailings.

Opposition to the processing of data for advertising purposes.

If you gave your consent to use your data for advertising purposes and you no longer wish to receive advertising, you can revoke your consent at any time by sending an email to the email address of the person responsible INFO@DRAGUTIERREZ.COM .

Changes in the Privacy Policy

We may change the information contained in this Privacy and Cookie Policy from time to time. If we do so, we will notify you in various ways through the Platform (for example, through a banner, a pop-up or a push notification), or even communicate it to your email address when the change in question is significant to your privacy, so that you can review the changes, evaluate it and, where appropriate, object or unsubscribe to any service or functionality. In any event, we suggest that you review this Privacy and Cookie Policy from time to time for any minor changes or interactive enhancements.

We recommend consulting the latest update date.

Exercising data protection rights

In accordance with Regulation (EU) 2016/679 on the protection of personal data, users may exercise their right of access, rectification, limitation, deletion, portability and opposition to the processing of their personal data by sending your request to the following e-mail address INFO@DRAGUTIERREZ.COM . In order to exercise your rights, you must identify yourself by presenting your ID card.

The regulation gives you the right to file a complaint with the Spanish Data Protection Agency, to download the models, forms and more information about your rights you can visit the official website of the Spanish Data Protection Agency.

You can also contact us for any further clarification.